The NCI™ Advantage
Nationwide Credit (NCI) firmly believes that our associates are our most valuable assets. From our meticulous employee selection process to our world class training and employee development programs, NCI is an environment in which associates thrive and grow. Our commitment to employee development includes succession planning and promotion from within, making NCI a place to build a career.
Work with the Leader
Leadership is about charting a path to a better future, and NCI is building upon more than half a century of experience to create a future in which the insights of associate selection science, consumer psychology, econometrics and Lean / Six Sigma processes empower our associates to consistently exceed the expectations of both our business clients and the consumers we serve. NCI associates enjoy the best suite of tools in the industry, produce better outcomes for clients and consumers, earn better commission incomes and enjoy the satisfaction of being the best part of a winning team. Our clients appreciate this focus and entrust us with their consumers, making NCI a preferred provider of accounts receivable management, customer service and mortgage services.
Work alongside Top Industry Talent
NCI strives to be a top employer for professionals in the financial services industry. We offer extensive internal training programs to assist associates' job performance and professional development. Our investments in advanced consumer psychology and econometrics equip associates with the industry’s best suite of tools to increase collections outcomes and customer satisfaction.
Extensive Career Options
NCI offers extensive career options for entry level, middle level and senior level associates and executives at all levels including:
- Transaction Processing Services: accounts receivable management, customer relationship management- and mortgage services
- Quality: quality assurance, internal audit and risk management
- High End Decisioning Functions: analytics, strategic planning
NCI also provides our associates an option to explore alternate career paths within the organization, allowing the flexibility to move between operational, technical, sales, support, managerial and specialist roles as well as pursue opportunities within our entire our family of companies.
Compensation and Benefits
NCI provides an attractive compensation and benefits package. Compensation includes competitive base pay, incentive compensation and, for call center associates, exciting contests often including cash and prizes. Benefits include:
- Health, Vision and Dental Insurance
- Healthcare Flexible Savings Accounts
- Dependent Care Flexible Savings Accounts
- 401(k) with company matching contributions
- Short term disability insurance
- Long term disability insurance
- Accidental Death & Disability insurance
- Tuition Assistance
- Long term care insurance
- Associate Assistance Program
- Paid Time Off
- Paid Holidays
Learn while You Earn
NCI provides substantial time developing comprehensive training programs to ensure our associates are adequately prepared to be successful in their positions. We take a performance-based, customer-focused approach to ensure consistent execution and minimize attrition. NCI’s commitment to training and development includes specialty and ongoing training for negotiations, collection systems, time management and compliance.
Rewards and Recognition
NCI recognizes the contributions of our associates and encourages them to strive for greatness. Our entrepreneurial spirit provides associates with an outlet for expressing their creativity. We reward the high level of commitment and contribution of our associates through competitive compensation plans. We also place special recognition on associates who complete three years or more with the company.