Recovery of past due balances can significantly tax your collections resources’ capacity. Partnering with a pioneer in the collections industry will increase your scalability while limiting operational variability and increasing borrower responsiveness.
Nationwide Credit (NCI) developed an innovative approach to increase your net back. We use analytical algorithms to evaluate a borrower’s current situation and past payment performance while integrating behavioral science principles to reveal how people respond in compliance situations. The approach provides NCI’s collection teams with the optimal account resolution communication strategy for each borrower.
Since 1947, we have served many of America’s most recognized names in the credit card, auto loan, unsecured revolving credit and utility industries.
Benefits
Nationwide Credit (NCI) does a tremendous job focusing and performing well on the objectives that matter most to a client. Their ability to perform and execute on all aspects of the partnership is consistently best-in-class. At the end of the day, their execution and response gives me the perception that our partnership matters the most to their business.
We have shared a business relationship with Nationwide Credit (NCI) since December 2006, and we are extremely satisfied with our experience. Our original contract with NCI involved complex account initiation procedures and required NCI to serve as the customers’ first touch point with our company. NCI handles these transactions in a highly efficient and professional manner and has become a seamless extension of our call centers.
We have partnered with Nationwide Credit (NCI) since June 1997. The NCI team consistently demonstrates all the qualities necessary to be a true partner in recovery solutions. I find NCI’s management, both at the executive level as well as the operation level, to be very professional and a true partner in recovery solutions. They are always resourceful and creative working through challenges in our Industry.