| With more than 60 years of experience in collections, Nationwide Credit, Inc. ("NCI") is one of the largest asset recovery agencies in the country and consistently one of the highest rated performers across products on its client scorecards. NCI provides industry-leading asset recovery and customer relationship management to blue chip clients throughout the nation. The company offers a track record of proven performance servicing more than fifty different products for a variety of clients. |
|
| |
| NCI’s track record of performance spans more than fifty products including: |
| |
● |
Contingency Collection Services - credit cards, auto loans, marine, unsecured revolving debt, utilities, telecommunication and other consumer products |
| |
● |
Charged-Off Mortgage Collection Services - secured or unsecured charged off first and second mortgages and HELOCs |
| |
● |
Legal Management Services - pre-legal, skip tracing, attorney management, cease and desist, pending / post bankruptcy and probate services |
| |
● |
First Party / Customer Relationship Management - pre-fraud screening, inbound customer service, account activation, quality control monitoring, connect / disconnect services and pre-charge off collections |
| |
● |
Spend Management - invoice generation, approval routing, reconciliation, exception management, vendor payment and validation |
| |
|
|
| Our Unique Approach |
| ● |
Analytical algorithms evaluate multiple vectors and determine the optimal resolution based on a borrower’s situation and past performance. |
| ● |
Behavioral science-based scripting engines capitalize on how people respond in compliance situations. |
| ● |
Global operations put the right people on the right accounts at the right time. |
| ● |
Comprehensive quality control programs and feedback procedures increase operational quality through video monitoring, call recording and quality assurance reporting. |
| |
|
| The Benefits to You |
| ● |
Optimized probability of higher resolution rates through the use of advanced predictive analytics |
| ● |
Increased borrower compliance due to the exclusive use of psychological research in effective communication |
| ● |
Consistent message delivery and increased scalability through proprietary scripting methods |