NCI Services

Outsourcing

We are fundamentally a workforce management company. We focus on building strong outsourcing partnerships with marquee clients where we can deploy our substantial workforce on their behalf.

Contingency Collections

Collections is basically a sales business. Contingency collections is our heritage and we excel at it in a wide range of industries from healthcare to utilities.

First Party / Third Party

We have the technology, training, and staff to act in our own name or in the name of our client.

Call Center / CRM Services

Call center management, customer relationship management and business process outsourcing have been NCI core competencies for years. For many clients we provide customer service or manage back off processes outside the traditional “collections” realm.

Nationwide Attorney Network

Attorney work is an important recovery tool. Access to the right attorneys, efficient communications, and timely follow up are key to a successful legal program. NCI offers additional specialized Cease and Desist, Bankruptcy, Deceased, and Dormant Judgment programs.

Skip Programs

Finding the debtor is the first step in any successful collection effort. We employ a wide variety of data sources, sophisticated automation and creative strategies to validate or update each debtor’s contact information.