The NCI Difference

NCI has the leadership, strength, experience, execution skills, and attitude to be your most valuable receivables/call center management partner.

LEADERSHIP

The new NCI has assembled one of the most experienced leadership teams in the industry with senior expertise on both the agency and the client side of receivables and call center management.

STRENGTH

Over its 58-year history of organic growth, NCI has been consistently EBITDA profitable. NCI enjoys stable ownership, a strong balance sheet and minimal debt. With over 1700 employees in multiple global locations, NCI has the strength to develop and execute sophisticated, large-scale account management strategies with excellence. Our manageably-sized offices ensure each client gets first class attention.

EXPERIENCE

NCI’s customers include world leaders in retailing, banking, consumer services, utilities, telecommunications and federal and state government.

EXECUTION SKILLS

NCI has the operations, technology, compliance, and client support skills that win for our clients, whether it be specialized skip programs, traditional collections, CRM call center management or complex outsourcing arrangements.