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Associate Testimonials

NCI has always stood out to me as a company that offers opportunity to associates at every level in the organization. I personally started with the company at the age of 18 as a collector, was promoted to Operations Manager two years later, and then promoted to Director of Operations at the age of 23. NCI is truly a company that recognizes and rewards effort, dedication and performance. It is rare to find a company in which your opportunity for advancement is so closely related to your own personal commitment.

Al, Director - Operations

At NCI, you enjoy the freedom to think, innovate and implement. In this organization, you have unlimited opportunities to grow. In my two years with Nationwide Credit, I have had the chance to learn from people who have personally helped this company evolve over the last 25 years. Very few other organizations provide such a wonderful learning experience. Working at NCI exposes you to both the various aspects in the world of finance and collections as well as the multi-dimensional facets of management. NCI has helped me evolve not only as a better manager but as better a human being too.

Sumit, Director - Operations

Each day, I look forward to the camaraderie and friendly competition we develop on the collections floor. We frequently share our best practices and concentrate on expanding our combined knowledge base. I value working with our customers and am thankful for the strong, supportive relationship I have been able to develop with my managers.

James, Contingency Collections

NCI provides a strong, stable opportunity for growth while supplying all of the tools necessary for success. The training program is very detailed and second to none. In addition, our human resources department does a fantastic job of assembling cohesive teams focused on teamwork to reach our end goals. As a result, I leave work each day with a strong sense of accomplishment from helping our customers.

Jason, Contingency Collections
Why NCI?
Nationwide Credit® (NCI) has the industry experience, financial strength, proven performance and thought leadership to be your most valuable customer relationship and accounts receivable management partner. We are licensed, bonded or otherwise authorized to collect delinquent and defaulted accounts in all states.
  • Nationwide Credit® (NCI) does a tremendous job focusing and performing well on the objectives that matter most to a client. Their ability to perform and execute on all aspects of the partnership is consistently best-in-class. At the end of the day, their execution and response gives me the perception that our partnership matters the most to their business.

    - Senior Director
    Leading Servicer of International Consumer Debt Portfolios
  • We have shared a business relationship with Nationwide Credit® (NCI) since December 2006, and we are extremely satisfied with our experience. Our original contract with NCI involved complex account initiation procedures and required NCI to serve as the customers’ first touch point with our company. NCI handles these transactions in a highly efficient and professional manner and has become a seamless extension of our call centers.

    - Project Manager
    Leading Electricity and Natural Gas Provider
  • We have partnered with Nationwide Credit® (NCI) since June 1997. The NCI team consistently demonstrates all the qualities necessary to be a true partner in recovery solutions. I find NCI’s management, both at the executive level as well as the operation level, to be very professional and a true partner in recovery solutions. They are always resourceful and creative working through challenges in our Industry.

    - Finance Director
    Leading Satellite Television Provider
NCI® Experience
Nationwide Credit® (NCI) believes that treating consumers with the same dignity, respect and empathy we expect ourselves is the key to outstanding results for consumers, our clients, associates and shareholders.

NCI® Customer Service Principles:
  • NCI Associates Are the Key
  • Advanced Behavioral Sciences Drive Great Service
  • Regulatory Compliance
  • Client Partnership
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